Terms of Service

Published: October 6, 2025

This Terms of Service and all subsequent changes are published on slottaker.com. The User is obliged to independently monitor changes in the Terms of Service. Continued use of the System after changes are made indicates the User's consent to such changes.

I. General Provisions

1. This Agreement governs the relationship between Slot Taker service (hereinafter referred to as the Service), provided by Transparent Digital Platforms LLC, which provides a non-exclusive license to use the Google Chrome browser plugin — INPOL Booking Assistant (hereinafter referred to as the Plugin), and an individual or legal entity (hereinafter referred to as the User). The Service and Plugin are collectively referred to as the System.
2. The System is independent software and is not affiliated with inpol.mazowieckie.pl (hereinafter referred to as INPOL) or any government authorities of the Republic of Poland.
3. The Privacy Policy is an integral part of this Agreement and is considered as an appendix to it.
4. By using the System, the User confirms that they have fully read and unconditionally accept the terms of this Agreement and the Privacy Policy.
5. The Service is not intended for users who are U.S. citizens, U.S. residents, persons located in the United States, or legal entities incorporated in the United States or having their principal place of business in the United States.

II. Subject of the Agreement

1. The Service provides the User with a non-exclusive license to use the Plugin for simplifying the process of searching and booking slots in the INPOL system exclusively for the purpose of scheduling appointments related to applications filed under the User's own name or on behalf of a person for whom the User has proper legal authority.
2. All requests from the User to the INPOL system are made directly, without the System acting as an intermediary. The System is exclusively a software for simplifying User actions and technically has no ability to interfere with the interaction process between the User and the INPOL system.
3. The System functionality includes:

Basic features (free):

  • -Performing authorization requests to the INPOL system
  • -Retrieving user profile data from the INPOL system
  • -Getting a list of cases (applications) created in the INPOL system

Advanced features (require license):

  • -Getting information about a specific case (application) from the INPOL system
  • -Getting a list of queues available for booking within the application
  • -Getting available time slots for booking
  • -Sending SMS messages for application booking
  • -Sending confirmation code from SMS for application booking
  • -Creating a booking request (meeting) for the application
4. The cost of one license is 199 (one hundred ninety-nine) Polish zloty. The license is tied to an application and is valid until the first successful booking. The specified cost may be subject to current promotions, discounts, and promo codes valid at the time of purchase.
5. The maximum validity period of the non-exclusive license cannot exceed 1 (one) year.

III. User Rights and Obligations

1. The User has the right to:
  • -Use the System in accordance with its functional purpose
  • -Receive technical support regarding System operation
  • -Discontinue using the System at any time
2. The User agrees to:
  • -Comply with this Agreement and Privacy Policy
  • -Independently monitor the current legislation of the Republic of Poland, changes to INPOL's user agreement and any applicable regulations, and use the System in accordance with them
  • -Not use the System for purposes that violate third party rights
  • -Use the System responsibly, minimizing the number of requests to INPOL and not abusing plugin capabilities
  • -Use the refund guarantee in good faith; systematic abuse of the refund procedure may result in denial of service
  • -Use the System exclusively for appointments related to applications filed under their own name or on behalf of a person for whom the user has proper legal authority
  • -Not modify the System's program code
  • -Not perform decompilation, disassembly, reverse engineering or other attempts to obtain the System's program code
  • -Timely pay for the use of paid System features
  • -Independently monitor changes in this Agreement
  • -Comply with the restrictions specified in paragraph 5 of Section I of this Agreement

IV. System Rights and Obligations

1. The System has the right to:
  • -Collect and process user data in accordance with the Privacy Policy
  • -Make changes to System functionality without notifying the User
  • -Change the license cost without notifying the User
  • -Suspend System operation without notifying the User
  • -Deny service provision in case of Agreement violation, including at its discretion without explanation
2. The System agrees to:
  • -Comply with this Agreement and Privacy Policy
  • -Ensure the operability of core functionality
  • -Provide technical support
  • -Ensure user data security

V. Privacy

1. In accordance with Section II, Paragraph 2 of this Agreement, all requests from the User to the INPOL system are made directly, without the System acting as an intermediary. The System does not have access to the User's authorization data (password, token) in the INPOL system.
2. The System collects and processes data exclusively to the extent necessary for:
  • -Ensuring plugin functionality
  • -Monitoring user target actions
  • -Providing technical support
  • -Improving service quality
3. Detailed information about data collection and processing can be found in the Privacy Policy

VI. Refund Policy

1. The right to a refund is valid within 7 (seven) calendar days from the date of payment.
2. The right to a refund is lost if the user successfully booked a slot (meeting) for the application to which the license is linked.
3. The right to a refund is also forfeited in the event of transferring the license to another application.
4. To request a refund, the user must send a request to [email protected] with information about the application (application ID, applicant's first and last name, applicant's date of birth).
5. The refund is processed within 15 (fifteen) business days from the date of the refund request.
6. The total amount of refunds cannot exceed the value determined as the difference between the total amount of funds paid by the user and the product of the number of successful bookings made and the cost of one license.

VII. Liability and Warranties

1. The System is provided "as is" without any warranties. We do not guarantee that the System will meet your requirements or expectations.
2. The System is not liable for:
  • -Inability to use the System
  • -Changes in INPOL system operation
  • -Actions or inactions of third parties
  • -Technical failures of any nature
  • -Any direct or indirect losses
  • -Lost profits
  • -Loss of data or information
  • -Loss of business reputation
  • -Missed opportunities
  • -Moral damage
  • -Any other losses or damages
3. In any case, the maximum aggregate liability of the System to the User cannot exceed the amount actually paid by the User for the use of the System during the last 30 (thirty) calendar days preceding the moment of the claim.
4. The User understands and agrees that the use of the System does not guarantee successful appointment booking, as it depends on many factors beyond the System's control, including but not limited to: availability of slots in the INPOL system, stability of the INPOL system operation, actions of other users.

VIII. Applicable Law and Dispute Resolution

1. This Agreement is governed by the laws of the United States of America.
2. The address for sending legally significant communications to the System is: [email protected]. The User's address for sending legally significant communications is the email address provided during payment through the Stripe payment service, or the email address specified in the user's INPOL system profile.
3. Before proceeding to court or arbitration, the Parties undertake to comply with the pre-dispute resolution procedure by sending a claim to the address of the other Party. The claim review period is 30 (thirty) calendar days from the date of its receipt.
4. If it is impossible to resolve the dispute through negotiations, the dispute may be submitted at the System's choice to either: (a) arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA) in Dover, Delaware, USA; or (b) the Delaware Court of Chancery or the United States District Court for the District of Delaware.
5. User agrees to the jurisdiction of the specified courts and waives objections regarding inconvenient forum.

IX. Links

Links to Terms of Service

The Polish version is considered the priority version

In Polish (https://slottaker.com/pl/terms)In Russian (https://slottaker.com/ru/terms)In English (https://slottaker.com/en/terms)In Ukrainian (https://slottaker.com/ua/terms)

Links to Privacy Policy

The Polish version is considered the priority version

In Polish (https://slottaker.com/pl/privacy)In Russian (https://slottaker.com/ru/privacy)In English (https://slottaker.com/en/privacy)In Ukrainian (https://slottaker.com/ua/privacy)

X. Service Contacts

1. Technical Support

Email: [email protected]

Telegram: @slottaker_bot

2. Legal Inquiries

Email: [email protected]